Any business that sells goods or taxable services within the state of Massachusetts to customers located in Massachusetts is required to collect sales tax from that buyer. This will include all online businesses. Any seller which conducts business and has a major presence within the state must collect sales tax in Massachusetts must pay taxes to the state. Therefore, these sellers required to file for a Sales tax certificate. By not doing so the business may face sanctions or other types of penalties. Additionally, depending on the businesses location and tax jurisdiction, localities such as counties, cities, and other districts can also add additional sales and use taxes.
You may need a Sales Tax Certificate if any of the following apply your business:
The majority of service businesses are not taxable in Massachusetts. The exceptions would be Telecommunication services such as cable, telephone, and internet services.
As a wholesale company conducting business in the state of Massachusetts, you are required to have a sales tax certificate when purchasing items at wholesale prices, Therefore, suppliers must request a copy of your resale certificate before selling you items at wholesale prices.
If you sell tangible goods in Connecticut that are taxable than you would charge sales tax on shipping and handling charges.
A drop shipment is where a seller (most times out of state) sells a product which is then delivered to a consumer by a third-party shipper. In most instances, drop shipments in Massachusetts are exempt and therefor are not required to have sales tax added
General clothing, safety apparel, certain medical goods and equipment, groceries, raw materials and machinery, newspapers and magazines, child car seats, and bicycle helmets and general pollution control equipment are tax exempt
Register for a Massachusetts sales/use tax number
Massachusetts state, county, city, & municipal tax rate table